Privacy Policy

This page describes how FVTV11.org and Fort Vancouver Community Television (FVTV11) uses the personal information that we collect from you to process orders, identify personal preferences and match your needs with relevant products. Note: This policy only applies to the our web site and not to the web sites of other companies, individuals or organizations to which we provide links. Any personal identifying information you provide is voluntary.

Consent
You signify your consent to us collecting and using this information by your use of this web site. Should for any reason we elect to change our Policy, we will notify you of those changes here, so that you are always kept informed of how we collect and use the information, and when we would disclose it.

Your personal information will not be sold, traded or rented to third parties or to any company or organization. Your data may sometimes be used by us to inform you about changes to our web site, new services and offers that you might find interesting. If you do not wish to receive this information, please Contact Us.

What and How Do We Collect Information about you and How Is It Used?
1. We will collect information about your preferences both when you tell us what these are and by analysis of customer traffic, including by using cookies where applicable (see below).
2. Sometimes we might use the information to let you know about functionality changes to our web site, new goods, services or offers that you might find interesting. If you do not wish to receive this information, please Contact Us
3. You agree that you do not object to us, contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under The Telecommunications (Data Protection and Privacy) Regulations 1999.
4. You should be aware that if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to provide your name, address, and/or information concerning your activities while using this web site or any of our services, we shall do so. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of this web site or any of our services, and that use is deemed by us inconsistent with these conditions.

Will We Disclose the Information We Collect to Third Parties?
FVTV11 reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

How Do We Protect Your Information?
When you review your account information or order products from us, we offer the use of a secure server, where applicable. The secure server software encrypts the information that you input before it is transmitted to us. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorized access to comply with the Privacy Act of 1974. This means that sometimes we may ask for proof of identity before we disclose personal information to you.

Cookies
A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting FVTV11 web site our computer server will recognize the cookie, giving us information about your last visit. This will facilitate your reorder process should you wish to do so. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our web site.

Customer Feedback and Complaints
We welcome your questions and comments about privacy issues and the design of our web site. Should you have such comments or have a complaint about how we are using your personal data, please Contact Us.